Always-on agents run production without the on-call tax — Justin Smith, Resolve AI
Always-on production agents can turn releases and operational events into tailored monitoring tasks. The useful pattern is persistent context plus scoped triggers, checks, and escalation.
Resolve describes cloud agents that run on schedules, event streams, or direct messages inside a sandbox with shared memory. In the demo, a **GitHub release tag** triggers inspection of the code changes, selection of relevant telemetry, and a release-specific monitoring plan.
Start with bounded background work such as weekly handovers, health summaries, release watching, or answering operational questions. Connect existing skills and MCP services, and require human confirmation when the agent lacks enough confidence to respond.
Resolve describes cloud agents that run on schedules, event streams, or direct messages inside a sandbox with shared memory. In the demo, a **GitHub release tag** triggers inspection of the code changes, selection of relevant telemetry, and a release-specific monitoring plan. Start with bounded background work such as weekly handovers, health summaries, release watching, or answering operational questions. Connect existing skills and MCP services, and require human confirmation when the agent lacks enough confidence to respond. The release example used a **fake environment**, and the talk reports no measured reliability, cost, or incident-reduction results. Persistent access to telemetry, Slack, and production knowledge also makes permission scope, stale memory, and false confidence important unresolved risks.
This extends cloud agents from requested jobs to persistent operational participants triggered by schedules and events. It narrows the sensible adoption path to bounded monitoring and handover tasks with confidence-based escalation, while making memory quality, least-privilege access, traceability, and cost limits prerequisites for unattended operation. Because the demonstration was synthetic, production reliability remains unconfirmed.