OpenAI and ServiceNow expand partnership across enterprise workflows
OpenAI models and agents will connect with ServiceNow workflows, while ServiceNow workflows will be accessible through ChatGPT and Codex. Builders can watch for more enterprise systems becoming agent entry points.
OpenAI and ServiceNow are expanding their partnership to connect OpenAI models and agents with ServiceNow workflows, and bring ServiceNow workflows into **ChatGPT and Codex**.
For builders, this points to enterprise workflow tools becoming callable from the same agent products used for coding and other work.
OpenAI and ServiceNow are expanding their partnership to connect OpenAI models and agents with ServiceNow workflows, and bring ServiceNow workflows into **ChatGPT and Codex**. For builders, this points to enterprise workflow tools becoming callable from the same agent products used for coding and other work. The announcement gives no implementation details, availability dates, or specific workflows, so the practical integration options remain unclear.
This shifts the enterprise signal from organizations adopting ChatGPT and Codex for their own work toward connecting those products with an existing workflow platform. The reciprocal access could make enterprise workflows callable from agent products, but the announcement lacks enough detail to show what teams can use or how it will work.